Client Experiences
What people say after working with us
We share these accounts honestly. They come from people who had pension questions and found that talking to us helped.
Back to Home11+
Years of practice
480
Clients supported
4.8
Average client rating
3
Specialist practitioners
What our clients have shared
These are accounts from people we have worked with. Names and identifying details have been adjusted where requested.
Suparak R.
Bangkok, Retired teacher
I had papers from the pension office that I could not understand at all. The team at Rom Yen sat with me for over an hour and explained everything clearly. No rushing, no complicated language. I came out knowing exactly what I was entitled to, which was more than I had expected.
June 2026 · Entitlement Review
Kasem W.
Nonthaburi, former civil servant
My appeal was rejected once before I found Rom Yen. They reviewed what had been submitted and spotted something that had been missed. The second appeal was handled differently and I was kept informed throughout. It took a few months, but the outcome was better. The cost was reasonable given what was involved.
May 2026 · Appeal Support
Praew P.
Bangkok, daughter of client
My mother was dealing with this alone before I stepped in to help. We went to Rom Yen together and they treated her with real respect — speaking to her directly, not just to me. The written summary they gave us at the end was something she could read at home without feeling lost. That mattered a lot to our family.
June 2026 · Entitlement Review
Thanawat N.
Pathum Thani
Good, solid service. They were honest about what my case could and could not achieve, which I appreciated. I would have liked slightly more frequent updates during the middle stages, but overall the process was well managed and I knew where things stood. I would recommend them to anyone dealing with a pension dispute.
May 2026 · Full Case Assistance
Maliwan L.
Bangkok, widowed
After my husband passed, I had no idea what his pension status meant for me. I was nervous about going to a lawyer, but from the first call, the tone was calm and patient. They walked me through my options without making me feel pressured. It was a difficult time, and this was genuinely helpful.
June 2026 · Entitlement Review
Arthit C.
Samut Prakan, retired engineer
I had a complex situation involving contributions from two employers over many years. The team managed the paperwork thoroughly and the timeline they gave me at the start turned out to be accurate. The fee was agreed before anything began, which was important to me. A very professional experience.
May 2026 · Full Case Assistance
Case stories
A few situations in more detail — to show the kind of matter we handle and what the process typically involves.
The situation
A retired nurse, 67, had been receiving a reduced pension for three years. She had never understood why the reduction was applied and had assumed it was correct.
What we did
We carried out an Entitlement Review and identified an administrative error in the original calculation. We then supported an appeal with a clear written submission explaining the discrepancy.
The outcome
The reduction was reversed. Arrears for two years were calculated and paid. The full process took eleven weeks from initial review to resolution.
"I had no idea this was possible. I am glad I asked."
The situation
A 71-year-old man had a pension claim that spanned employment with three different organisations over 28 years. The accumulated paperwork was extensive and partially incomplete.
What we did
We managed the full case, gathering documents from multiple sources, liaising with the relevant authorities, and preparing a consolidated submission. We provided monthly written updates throughout.
The outcome
The consolidated claim was accepted. The total benefit received was significantly higher than the client had expected. The case ran for approximately seven months.
"I never thought this would be resolved. They were patient with me throughout."
Reach us directly
You do not need to prepare anything before making contact. A brief message or call is enough to begin.
Address
90 Sathorn Road
Thung Maha Mek, Bangkok 10120
Office Hours
Mon – Fri: 9:00 – 17:30
Saturday: 10:00 – 13:00 (by appointment)
Professional credentials
Lawyers Council of Thailand
Registered practitioners
PDPA Compliance Certified
Data protection, Thailand 2022
Social Security Advisory
Continuing legal education, 2024
Your situation may be simpler to address than it feels
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