Your pension questions, answered with care and patience

We look through your current pension paperwork and entitlements, then explain your position and available choices in plain language. You receive a written summary at the end so you have something to refer back to.

If you believe a pension decision — such as a reduction or refusal of benefit — was made incorrectly or without proper consideration of your circumstances, an appeal may be worth exploring. We can help you understand whether the grounds are solid before committing to any formal step.

Timelines vary considerably depending on the nature of the matter. An Entitlement Review is usually completed within one to two weeks. Appeals and full case matters take longer — we give you an honest estimate at the outset and keep you informed as things develop.

The fees shown for each service are our standard starting rates in Thai Baht. For more complex matters, we discuss any additional scope clearly before proceeding. There are no hidden charges and nothing changes without your knowledge and agreement.

Initial conversations can take place by phone or by arrangement at our Sathorn Road office in Bangkok. Some document steps may require an in-person visit, which we will let you know about well in advance.

We handle all personal data with care and in accordance with applicable Thai data protection requirements. Documents and case information are stored securely and shared only with parties directly involved in your matter, with your knowledge.